Explore how neuroinclusive guidelines were applied in the delivery of a large-scale member symposium, moving from theory into real-world practice. Gain behind-the-scenes insight into how program design, physical spaces, communications and the on-site experience were adapted to support diverse cognitive needs—while still meeting commercial objectives and stakeholder expectations. Learn what worked, what didn’t, and how inclusive design can be embedded into core event strategy to create better experiences for everyone.

Learning outcomes:

Understand what neuroinclusive design looks like in a real event environment

Identify practical, implementable changes across the event lifecycle

Balance inclusivity with operational, budget and stakeholder considerations

Move beyond checklists and discover how thoughtful design choices around sensory load, communication, structure and choice can create more inclusive, effective events. Grounded in psychology and real-world delivery, focus on what works for both neurodivergent and neurotypical attendees.

Learning outcomes:

Understand how neurodiversity appears in event environments—beyond labels and assumptions

Identify design choices that unintentionally create barriers, even when well intended

Apply practical, scalable strategies to improve experiences for all attendees

This session is approved for the following certifications.

* ICCA Skills Domain CICS/CICE: 0.75

* CMP/CEU Approved: Domain H: Event Design, 0.5 credits

* CSEP Approved